Terms And Conditions

Terms of Use:

The My-Desk-Co website is intended for the purpose of exploring and purchasing our products and services. All content, including pictures, videos, and information, is the property of My-Desk.Co and may not be reproduced without explicit authorization.

 

Product Usage:

We disclaim any liabilities for loss or damage resulting from the misuse or abuse of our products.

 

Product Representation:

While we strive to accurately describe our products and services, please note that the final product may vary from the depiction on the website due to factors such as screen resolution, color, and lighting. For customized tabletops, a margin of error of 0-2 millimeters is allowed. We are not liable for inaccuracies resulting from customer measurement errors.

 

Wood Products:

Due to the natural variations in wood, grain patterns and colors may differ between tabletops. Minor blemishes and chips are normal and not considered defects.

 

Assembly Service:

Assembly service may affect shipping times depending on technician availability. We are not responsible for damages or compatibility issues arising from the installation of non-My-Desk-Co tabletops or leg frames.

 

Delivery:

Estimated delivery/installation times are provided as a guide and may vary depending on location, product availability, technician availability, scheduling, and unforeseen circumstances.

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Refunds:

We offer 100% refunds for cancellations made within 24 hours of purchase. Refunds are issued using the original payment method. We are not liable for any gains or losses resulting from foreign exchange conversions.

 

Returns/Exchanges:

We do not accept returns or exchanges. Products under warranty will be repaired or replaced.

 

Changes to Orders:

To request changes to your order, please contact support@my-desk.co with your order number and details. Additional charges may apply, and verification may be required.

 

Warranty:

Unless otherwise stated, our products are covered by the following warranty:

- Standing Desks Frames: Three years

- Standing Desks Tabletops: Three years

- Accessories: One year

 

Our warranties do not cover wear and tear, scratches, fading, or damages resulting from inappropriate usage or abuse of our products. To make a claim, please email support@my-desk.co with a picture/video of the issue/damage. Depending on the issue, repairs or replacements may take up to four weeks. We reserve the right to replace the product with an equivalent or higher-value item, with a maximum of one replacement per product.